Orders

How do I order?
All fencing orders can be made by phoning the office between 9am and 5pm or using our website. Mobile Yards can only be ordered via phoning the office.

I live outside of the UK. Can I order from your website?
Not all our products are available for purchase outside of the UK. All deliveries outside of the UK are chargeable. Please contact us via phone or email if you wish to place an order, and a quote for postage can be obtained.

Can I change or cancel my order?
We aim to dispatch all orders placed by 12pm on the same day. Any changes can be made before this time. Changes required after 12pm cannot be guaranteed and may incur a cost. Please call us as soon as possible if you would like to change or cancel your order.

Can I track my order?
Unfortunately, we are unable to offer this service. Please call us if you have specific delivery requirements or questions about your delivery.

What happens if the product I want is out of stock?
Please email info@rappa.co.uk, and we can provide an estimated delivery date.